January 11, 2007, Joy Pendos, Psychology Major from the Pamantasan ng Lungsod ng Maynila where she graduated only six months ago, joined KSearch as a Search Associate, beaming with fresh enthusiasm and cautious aspirations. Fast forward five years hence -- Joy, now with Rubas happily added to her family name and a proud Mom of a bouncing 5-month old baby girl, has completed this month her first five years’ stint with KSearch – with her enthusiasm intact and her aspirations fulfilled in many ways. Joy, already promoted to the rank of Consultant this month, is a consistent strong performer in the Finance, BPO and Banking Practice Group.
We pulled Joy aside during the firm’s celebration of her anniversary on January 27 which also featured the milestones of other employees and we posed to her a few questions. With controlled emotions, she responded in high spirits as follows:
What made you stay at KSearch?
Well, I have always valued my continuing professional growth here as a head hunter. Obviously, the promotions and recognitions one gets in the firm, as well as the training like those of Dale Carnegie, Targeted Selection, and other equally interesting topics coming from the broad resource speakers in the Philippines, even if not necessarily related to my scope of work – they all help to broaden and deepen our knowledge.
I enjoy the many challenging accounts entrusted to me and the culture that mold each one of us to collaborate as a team, as in a close-knit family.
What do you like most at KSearch?
KSearch is very supportive in providing training for employees. If there are seminars you wish to take or some skills you need to improve on, MRG will be open to provide it to you.
Efforts and hard work are well rewarded here! I relish my first out-of-the-country trip in Bangkok after the successful year of delivering difficult mandates.
I particularly appreciate how MRG personally assisted to correct my intonation. He noticed during my first year that I have a high-pitched voice that did not sound very professional. So for two consecutive weeks, he initiated that I read out in front of him selected business newspapers. He patiently corrected my pitch until I finally gained the confidence to project my voice from my diaphragm as he insisted. Then, at the end, he commended my good diction.
What’s your tip for the newbies?
For the new ones, take every opportunity which the company will give you, and be up for the challenge! The more you work on a challenging account, the better, because it would hasten and strengthen your skills as a Consultant.
What’s your major learning at the workplace?
The value of patience, hard work, perseverance, and professionalism.
Who/What is your inspiration?
My family. Being a new mom has transcended my goal to not just about “me”, but more for my husband and daughter.
What are your plans for the next five years?
I like to train the new batch of search associates. I look forward to share what I’ve learned on the processes of being a Consultant—from screening, assessing, interviewing, etc.
I also aim to be a flexible Consultant handling not just my existing BPO, Finance and Accounting functions but also explore other strengths of KSearch in the areas of Human Resources and Information Technology.